Privacy Policy

PRIVACY AND SECURITY

The statement below outlines the Wattpad.com website ("Wattpad") Privacy Policy. Wattpad may update its Privacy Policy to reflect changes in the products and services that Wattpad offers, however, the underlying goal of protecting user privacy remains the same. By using Wattpad's service, each user consents to the collection, use or disclosure of their Personal Information in accordance with this Privacy Policy. Your continued use of the Wattpad service following the "last-revised" date on this Privacy Policy will represent your consent to the collection, use or disclosure of your Personal Information under this Privacy Policy as modified. You are advised to review this page regularly for any changes.

STORAGE AND USE OF USER INFORMATION

Wattpad stores information as described below that could be used to identify users ("Personal Information") on the Wattpad servers for the sole purpose of providing the Wattpad service to users. Wattpad also stores certain non-personally identifiable information using log files.
The following paragraph describes the Personal Information collected on Wattpad servers: email address, name and mailing address, telephone number, payment and usage records.

COMMUNICATIONS FROM THE SITE

UPDATES AND NOTIFICATIONS

The email address of account holder is used for confirmation of a successful account creation. Account holders can opt out from the updates at any time by logging into their account to modify their update preference. Users also have the right to opt in or opt out of communications related to such services as, but not limited to, new application launches, promotions, Wattpad contests and events. Wattpad may also collect the account holder's cell phone number if the account holder opts in to an SMS alert service.

SERVICE ANNOUNCEMENTS

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if the service is temporarily suspended for maintenance, Wattpad might send users an email or SMS message. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

CUSTOMER SERVICE

Wattpad communicates with users on a regular basis to provide requested services. In regards to issues relating to their account, Wattpad replies via email or phone, in accordance with the user's wishes.

SURVEYS


Occasionally, Wattpad' site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose information. The requested information typically includes marketing or product feedback information and, in some cases, optional contact and / or demographic information. If provided, contact information may be used for testimonials or to request additional feedback information. Users will be advised and given an opportunity to consent or opt-out of such uses. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of the Wattpad website and Wattpad service. Users' Personal Information is not shared with third parties unless Wattpad provides prior notice and the choice to users. Though Wattpad may use an intermediary to conduct these surveys or contests, the intermediary may not use users' Personal Information for any secondary purposes.

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